Customer Spotlight: How NextGen Laundry Enhanced Its Business with KioSoft Solutions

At KioSoft, we’re proud to partner with innovative laundromat operators who are transforming the customer experience. One such standout is NextGen Laundry in Mississauga, Ontario. We recently sat down with Shawn Simmons, the owner of NextGen Laundry, to learn more about how KioSoft’s technology has helped elevate his business, and we captured it all in a customer spotlight video. 

Creating a Modern Laundry Experience 

Shawn’s mission was clear: he wanted to offer a seamless, fully digital laundry experience that would set his business apart. With KioSoft’s VC Touch 17 kiosk, multiple Ultra LX and Ultra VXT payment terminals, NextGen Laundry eliminated the need for coins entirely. Instead, customers can pay through a laundry card, or tapping with their mobile phones and credit/debit cards, allowing them to start machines without any hassle.  

Real-Time Management, Real Impact 

Shawn also emphasized how much KioSoft’s remote management tools have streamlined his operations. Using Washboard, our back-end management system, he can track machine performance, manage pricing, and resolve issues without needing to be on-site. 

“Having access to real-time data is a game changer,” he says. “It gives me more time to focus on growing the business, not just managing the day-to-day.” 

A Partnership Built for Success 

As a forward-thinking entrepreneur, Shawn appreciates that KioSoft isn’t just a technology provider—we’re a true partner. 

“KioSoft has been there every step of the way. From installation to ongoing support, they’re always responsive and helpful,” he shares. 

Watch the Full Testimonial

To hear more about Shawn’s journey and how KioSoft has helped NextGen Laundry thrive, watch the full video below.